Output and outcome measures in the public sector performance. A structured literature review. European journal of volunteering and community-based projects, [S. l.], v. 1, n. 3, p. 16–29, 2020. Disponível em: https://journal.odvcasarcobaleno.it/index.php/ejvcbp/article/view/23. Acesso em: 4 may. 2025.